afslot Privacy Policy

When you deposit funds via OVO, verify your identity with a government ID, or place a bet during a Liga 1 match, we collect personal information. This page describes what we collect when you use afslot and how we keep that data protected. We don't sell your personal data, and we don't share it with third parties except as required by law or to process your transactions.

Our privacy practices are designed around two principles: transparency and necessity. We collect only the information we need to operate afslot—verify your identity, process payments, settle bets, and comply with gaming regulations. We describe each category of data below, who has access to it, and how long we keep it.

If you have questions about how we handle your data, our support team can help. We respond to privacy inquiries within 48 hours via in-app chat or email. You also have rights over your personal information, which we outline in the Policy section below.

What Data We Collect on afslot

We collect personal information in three ways: when you register, when you use afslot, and when you contact support. During registration, we collect your full name, date of birth, email address, and phone number. Before your first withdrawal, we require identity verification—your government ID (KTP or passport) and proof of address (utility bill, bank statement, or rental agreement). We store these documents securely and delete them after verification is complete, unless law requires us to retain them longer.

When you use afslot, we collect transaction data: deposits you make via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or online payment; amounts wagered; bets you place; and results of those bets. We also collect device information (operating system, browser type, IP address) and usage data (login times, features accessed, time spent on pages). This helps us detect fraud, improve our app, and understand how players interact with live-dealer tables, sportsbook markets, and slot games.

How We Protect Your Data on afslot

We use industry-standard encryption (TLS 1.2 or higher) to protect data in transit between your device and our servers. Your password is hashed, not stored in plain text. Payment information is tokenized—we never store full credit-card or bank-account numbers. We also use rate-limiting and anomaly detection to prevent unauthorized access. Our servers are hosted in secure, redundant data centres with restricted physical access and 24/7 monitoring.

Not all of our infrastructure sits in Indonesia. Some servers may be located outside your jurisdiction. By using afslot, you consent to this cross-border data transfer. We maintain the same security standards regardless of server location.

Your Rights and Data Retention on afslot

You have the right to request a copy of your personal data, correct inaccurate information, or request deletion—subject to legal obligations. If you want to access or change your data, contact our support team. We'll respond within 30 days. We retain account data (name, verification documents, transaction history) for as long as your account is active. After you close your account, we keep records for seven years to comply with anti-money-laundering regulations and tax requirements. We may retain certain data longer if required by law or to settle disputes.

We use cookies and similar tracking technologies on afslot to remember your login, track your preferences, and analyze usage patterns. Most browsers allow you to disable cookies, but this may affect your ability to use afslot. We do not use cookies to track your behaviour outside afslot.

If you live in a jurisdiction with a data-protection authority (such as Jakarta or Surabaya), you may file a complaint with them if you believe we've violated your privacy rights. We cooperate with these authorities and will respond to formal requests.

Contact Us About Privacy on afslot

If you have questions about how we handle your data, or if you want to exercise your rights, contact our privacy team. We respond to privacy inquiries within 48 hours on weekdays and 72 hours on weekends or during public holidays like Idul Fitri, Idul Adha, or Nyepi. Our support team is available via in-app chat, email, or phone in English and Indonesian. We'll confirm receipt of your request and guide you through the process.

We update this privacy policy from time to time to reflect changes in our practices or applicable law. We'll notify you of material changes via email or in-app notification. Your continued use of afslot after we post updates constitutes acceptance of those changes. afslot operates where local law permits—services are available only in jurisdictions where applicable gaming and data-protection regulations allow.