afslot Terms of Use
These terms govern your use of afslot—our online gaming and sportsbook platform. We've written them to be clear about what we expect from you and what you can expect from us. This isn't a hidden legal contract; it's a straightforward outline of how afslot operates, how we protect your account, and how we settle disputes if something goes wrong.
When you join afslot, you agree to these terms. They cover account creation, deposits and withdrawals, bonus rules, and our dispute-resolution process. We update these terms from time to time, and we'll notify you of major changes via email or in-app notification. If you have questions about any part of this, our support team is available 24/7 via chat or email.
afslot operates where local law permits. Services are available only in jurisdictions where applicable gaming regulation allows. If you're in a region where afslot services are not permitted, you cannot use this platform.
Account Creation and Verification on afslot
To open an account on afslot, you must be of legal age in your jurisdiction and provide accurate personal information. We ask for your name, date of birth, email, and phone number. Before you can deposit real money or place bets, we require identity verification. This means uploading a government-issued ID (KTP, passport, or similar) and proof of address (utility bill, bank statement, or rental agreement dated within three months). We verify these documents within one business day. Until verified, you can browse afslot but cannot fund your account.
Your account is personal and non-transferable. You're responsible for keeping your login credentials confidential. If someone else accesses your account without permission, contact our support team immediately. We'll investigate and reset your password if needed. afslot is not liable for unauthorized access if you've shared your credentials or left your device unattended.
Key account rules on afslot
- One account per person; multiple accounts are prohibited and will be closed
- You must verify your identity before your first withdrawal
- Account details must be accurate and kept up to date
- We may suspend your account if we suspect fraud or rule violations
Deposits, Withdrawals, and Payment Methods on afslot
afslot accepts eight payment methods across Indonesia: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. Deposits via e-wallets (mobile banking, local payment, online payment, e-wallet, mobile banking) are instant once your account is verified. Bank transfers and local payment settle within one business day on weekdays. We don't charge deposit fees, but your bank or payment provider may. Withdrawal requests are processed daily. Winnings are returned to the same payment method you used to deposit. Bank withdrawals settle within 24–48 hours; e-wallet withdrawals often faster. If a withdrawal fails due to a payment provider error, we'll initiate a retry or credit your account within 48 hours.
You are responsible for the accuracy of payment details you provide. If you send funds to an incorrect account, afslot cannot recover them. We don't accept third-party payments—deposits must come from an account registered in your name. We reserve the right to refuse deposits from certain jurisdictions or payment methods if required by law.
Bonuses and Settlement on afslot
When afslot offers bonuses (free spins, deposit matches, or free bets), we'll publish terms specific to each promotion. These cover minimum deposits, wagering requirements, time limits, and withdrawal restrictions. Bonuses are subject to our approval, and we may withhold them if we detect suspicious activity or rule violations. All bets—whether from your own funds or bonus credit—settle according to official results announced by the relevant authority (the AFC for football, the operator of the slot game for casino bets, etc.). We settle within minutes of the outcome being confirmed. If you have a question about a settlement, contact us within 48 hours of the result.
Dispute resolution at afslot
If you dispute a settlement or believe afslot has made an error, email our support team with details. We review all disputes within 48 hours and respond with a decision within 72 hours. If you disagree with our decision, you may escalate to our external dispute resolver (contact details provided upon request).
Our afslot Policy on Prohibited Activity
We prohibit fraud, collusion, money laundering, and other illegal activity on afslot. We monitor accounts for suspicious patterns—unusual win streaks, rapid deposit-and-withdraw cycles, or activity inconsistent with normal play. If we detect violations, we may freeze your account pending investigation. If confirmed, we may close your account and forfeit your balance, as permitted by law.
You must not use afslot if you are a resident of a jurisdiction where gaming is prohibited or if local law restricts your participation. afslot services are available only where applicable regulation permits. We check your IP address and account details to confirm you're in a permitted jurisdiction. If we determine you're in a restricted region, we'll close your account and return your balance minus any outstanding bets.
These terms are governed by the laws of the jurisdictions in which afslot operates. Any legal action arising from your use of afslot must be filed within the timeframes specified by those jurisdictions. Both you and afslot agree to resolve disputes through our internal process first, as outlined above. If external resolution is needed, the relevant regulator or agreed arbitrator will decide.
For questions about these terms, contact afslot support via in-app chat (available 24/7), email, or the contact methods listed on this platform. We respond to inquiries within 24 hours on weekdays and 48 hours on weekends or during public holidays like Idul Fitri, Idul Adha, or Nyepi.